According to her family, Norma, the 91-year-old internet sensation who won people over with her endearing and humorous videos featuring her granddaughter Jess, has tragically passed away.

The Nottinghamshire-based pair gained a sizable online following thanks to their unstoppable charm and strong relationship, gaining over 2.6 million TikTok fans and almost 800,000 Instagram followers. Numerous lives were made happier by their lighthearted and unconditionally loving content. The two were getting ready to publish their eagerly awaited book, “A Lifetime of Laughter and Our Unbreakable Bond,” which will honor their unique bond and the times that made them beloved by millions of people, next month.

But on June 9, Jess posted the devastating news on their shared social media accounts: Norma died quietly on June 5 in the company of her loved ones.

The family’s tribute started with the words, “June 5, 2025 — the day our world changed forever.” “We lost our rock, our entire world, and our lovely, priceless, ideal woman.”

She passed away in peace, surrounded by family, and receiving the most exquisite care. Her last years were filled with joy thanks to social media and this amazing online community. She claimed to have “lived such a wonderful life.”

Jess revealed that even after 91 amazing years, it still didn’t seem like enough time. Nothing will ever be able to fill the hole she leaves behind. She is now back with her spouse and other family members. Our queen, until we cross paths again.

Fans and celebrities poured in tributes. “Oh,” wrote comedian Dawn French. She will be sorely missed. The extent of your willingness is beyond my comprehension. Love to all.

“She was incredible,” Dawn Ward of The Real Housewives of Cheshire continued. Like all of us who loved her, you will always carry her memory with you.

In addition to her family, Norma’s legacy endures because of the warmth and laughter she gave to millions of people.